• Your filter will be delivered to you on your schedule and you will get an email heads up a few days before your order is due to ship out

• You can cancel any order up to 24 hours before your next order date. Just send us an email to support@epicwaterfilters.com or log into your account to cancel or update your subscription

• A recurring charge will be automatically applied to the card used to place your initial order

• There is no fee to sign up or cancel, no minimum term for your subscription and no minimum purchase requirement
• Prioritized shipping: We will ensure that if there are any stockouts or logistical delays, your order will leave our warehouse first

If you have any questions, check out our FAQ or send us an email to support@epicwaterfilters.com

How often should you replace filters:

Bottle Filter: Every 3 to 4 Months

Pitcher/Dispenser Filter: Every 2 to 5 Months

Epic Smart Shield: Every 10 to 14 Months

See product description for more information.